Seller Guides · New Seller Guide

Questions to Ask a Prep Center

Practical questions that reveal a provider's capabilities, limits, pricing, process, and communication style.

Before sending inventory, sellers should ask practical questions that reveal whether the provider is a good fit.

The goal is to understand the provider's capabilities, limits, pricing, process, and communication style before inventory arrives.

Questions to ask

  • What shipment types do you receive?
  • Do you accept pallets, LTL, or manufacturer-direct shipments?
  • What services do you perform in-house?
  • What is your typical turnaround time?
  • How do you report damaged or missing units?
  • How do you price receiving, labeling, packaging, and storage?
  • Do you support my product category?
  • How do you handle urgent requests?
  • What happens if shipment details are missing?
  • How do you communicate status updates?

Need a prep center now?

Post one request and connect with prep partners that match your shipment needs, services, and destination.